Cancellation Policy
We understand that sometimes an order needs to be cancelled.
Cancellation Before Processing
If you need to cancel your order, contact us as soon as possible at:
Cancellation requests can only be accommodated if the order has not already been processed or dispatched.
After Dispatch
Once an order has been processed or dispatched, cancellation may no longer be possible.
In such cases, the order will be subject to our Return & Exchange Policy.
COD Orders
For Cash on Delivery orders, repeated refusal of deliveries or failure to accept confirmed orders may affect the availability of COD for future purchases.
Incorrect Vehicle Information
Customers are responsible for checking the selected:
- Brand
- Model
- Colour
- Colour code
before completing the order.
Orders containing incorrectly selected vehicle information may not be eligible for cancellation or exchange.